Total Users
—
agents + admins
Agents
—
active reps
Sessions
—
total calls
Today
—
calls today
Objections
—
detected total
Recent Sessions
| Agent | Client | Stage | Duration | Objections | Date | |
|---|---|---|---|---|---|---|
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| Photo | Name | Role | Sessions | Last Active | Actions | |
|---|---|---|---|---|---|---|
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➕ Add Playbook Rule
Objection Type
Trigger Phrases (comma separated)
Best Next Question
Coach Note
Why This Works
Confidence %
Severity
📖 Current Rules
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| Agent | Client | Stage | Duration | Buying Signals | Objections | Date | |
|---|---|---|---|---|---|---|---|
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Total Bookings
—
This Week
—
Confirmed
—
Total Prospects
—
| DATE & TIME | PROSPECT | AGENT | INTERESTED IN | STATUS | SOURCE |
|---|---|---|---|---|---|
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🧠
AI Coaching Settings
Model, style and sensitivity for all agents
🌐
Language Settings
AI coaching and platform UI language defaults
Language for coaching tips, objection responses, summaries, and AI analysis. Applies to all agents in this org.
Default language for all buttons, labels, and interface text. Each agent can override this in their own settings.
🎙️
Transcription Settings
Audio chunk timing
How often audio is sent for transcription. 5s recommended
Pause in speech before sending chunk. Default: 1500ms
🏢
Organization
License and seat information
🔐
Account & Password
Update your admin password
🖼️
Company Logo
Shown on all booking pages instead of the CloseSignal logo
No custom logo uploaded
PNG, JPG, SVG — max 400 KB. Recommended: horizontal logo, transparent background.